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Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • Politico: 5 Questions for Quid’s Bob Goodson

    Today we have an interview with Bob Goodson, founder and president of artificial intelligence company Quid and the coauthor of a new book out about the development and history of the iconic thumbs-up “Like” button — and how it changed technology.

    6/12/25

    • News
    • AI
    • Trend Analysis
    • Merchandising
    • Market Intelligence
    • Demand Planning
    • Consumer insights and research
    • Retail and Commerce
    • Technology and Software
  • Wall Street Journal: ‘Like’ Review: The Triumph of the Thumbs-Up Button

    A simple concept in software—an icon that would allow the user to register approval or agreement—became a core element of the social media that transformed the internet.

    6/12/25

    • News
    • AI
    • Brand Health
    • Consumer insights and research
    • Trend Analysis
    • Consumer Goods
    • Media and Entertainment
    • Retail and Commerce
    • Technology and Software
  • The Emotional Evolution of Father’s Day in 2025

    Explore the evolving emotional landscape of Father’s Day 2025, where modern fatherhood is celebrated with nuanced storytelling and meaningful, personalized gifts.

    6/10/25

    • Blog
    • Consumer insights and research
    • Demand Planning
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Retail and Commerce