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Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • Quid + CAA

    Learn how CAA transformed social analytics into a data-driven practice, empowering agents with real-time insights to enhance talent deals and brand partnerships across various industries.

    7/18/25

    • Customer Stories
    • Campaign Planning
    • Consumer insights and research
    • Marketing
    • Trend Analysis
    • Consulting
    • Agencies
  • Quid + Manscaped

    Discover how Manscaped transformed its brand through social data and humor, achieving rapid growth and community engagement through consumer insights.

    7/17/25

    • Customer Stories
    • Campaign Planning
    • Brand Health
    • Consumer insights and research
    • Merchandising
    • Trend Analysis
    • Marketing
    • Consumer Goods
    • Electronics
    • Retail and Commerce
  • Quid + Sherwin Williams

    Jaime Sens from Sherwin-Williams explains how her team leverages Quid for AI-driven literature analysis, enhancing R&D and accelerating innovation in the coatings industry.

    7/17/25

    • Customer Stories
    • Campaign Planning
    • Marketing
    • Merchandising
    • Market Intelligence
    • Consumer Goods
    • Agencies
    • Consulting