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Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • 2026 Retail Trends Forecast Helps Teams Pull Ahead

    Explore the six cultural forces shaping 2026 retail trends and learn how to leverage them for actionable insights and strategic advantage in the full forecast report.

    1/15/26

    • Blog
    • Campaign Planning
    • Trend Analysis
    • R&D
    • Merchandising
    • Market Intelligence
    • Data science
    • Demand Planning
    • Consumer insights and research
    • Beauty
    • Consumer Goods
    • Automotive
    • Electronics
    • Fashion
    • Food and Beverage
    • Manufacturing
    • Media and Entertainment
  • The Stuff That Stuck: Real Purchases Behind 2026 Resolutions

    Discover the key trends in resolution purchases for 2026 and how retailers can capitalize on late December buying spikes to meet consumer needs effectively.

    1/9/26

    • Blog
    • Campaign Planning
    • Consumer insights and research
    • Customer experience
    • Data science
    • Demand Planning
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Food and Beverage
    • Fashion
    • Media and Entertainment
    • Retail and Commerce
    • Technology and Software
  • New Year’s Resolutions Rewritten for 2026

    Discover how 2026 New Year’s resolutions are shifting towards practical resilience, emphasizing comfort, value, and deliberate planning over novelty and aspirational goals for consumers and retailers.

    12/30/25

    • Blog
    • Campaign Planning
    • Consumer insights and research
    • Customer experience
    • Data science
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Retail and Commerce
    • Technology and Software
    • Agencies
    • Consulting