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Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • How Brands Can Build Loyalty This 4th of July

    Discover how brands can authentically build loyalty this 4th of July by connecting with local traditions and diverse audiences, avoiding clichés, and leveraging data-driven insights.

    7/1/25

    • Blog
    • AI
    • Brand Health
    • Campaign Planning
    • Consumer insights and research
    • Customer experience
    • Customer Retention
    • Demand Planning
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Hospitality, Travel and Recreation
    • Media and Entertainment
    • Retail and Commerce
  • From Insight to Impact: Supporting Pride Beyond the Moment

    Explore how brands can support LGBTQ+ communities year-round through genuine actions, not just during Pride Month, based on AI-driven insights and sentiment data from 2023 to 2025.

    6/24/25

    • Blog
    • AI
    • Consumer insights and research
    • Marketing
    • Trend Analysis
    • Merchandising
    • Consumer Goods
    • Media and Entertainment
    • Retail and Commerce
  • Tech Radar: 5 Ways to Use AI to Maximize Your Business Potential

    There are many ways AI tools can be leveraged to work smarter, save time, reduce costs, and unlock new opportunities. Here are some tips and tricks to get you started…

    6/20/25

    • News
    • AI
    • Trend Analysis
    • Merchandising
    • Consumer Goods
    • Food and Beverage
    • Media and Entertainment
    • Pharmaceuticals
    • Retail and Commerce
    • Technology and Software
    • Hospitality, Travel and Recreation