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Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • AI & Data-Driven Retail in 2025: The Year Intelligence Becomes Infrastructure

    Discover how AI is set to revolutionize retail in 2025, transforming operations from prediction to personalization and creating a more agile, responsive industry.

    11/14/25

    • Blog
    • Campaign Planning
    • Consumer insights and research
    • AI
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Fashion
    • Retail and Commerce
  • How Beauty, Collectibles & Tech Are Shaping the 2025 Gift Giving Season

    Quid analysis of 649M mentions reveals what people are gifting this holiday season, from viral perfumes to smart gadgets, and how emotion drives every purchase.

    11/11/25

    • Blog
    • Brand Health
    • Campaign Planning
    • Consumer insights and research
    • Demand Planning
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Beauty
    • Consulting
    • Agencies
    • Consumer Goods
    • Retail and Commerce
    • Technology and Software
  • Agentic AI: The Next Leap from Insight to Intelligent Action

    Discover how Agentic AI transforms business operations by autonomously moving from insight to intelligent action, enhancing speed, consistency, and strategic impact across industries.

    10/31/25

    • Blog
    • AI
    • Campaign Planning
    • Data science
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Food and Beverage
    • Media and Entertainment
    • Pharmaceuticals
    • Restaurants
    • Retail and Commerce
    • Technology and Software