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Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • [ON-DEMAND WEBINAR] Markets Talk. Are You Listening? - A Closer Look at Quid Terminal, Ask Q, and Q Agents

    We’ll introduce a new approach: AI-powered market models that deliver instant answers to the questions that actually matter: what to sell, build, or act on next.

    9/11/25

    • Webinar
    • Event
    • AI
    • Trend Analysis
    • Market Intelligence
    • Data science
    • Retail and Commerce
    • Technology and Software
    • Media and Entertainment
    • Consumer Goods
  • Consumer Behavior Shifts During Flu Season

    Explore how flu season is transforming into a consumer-driven cycle, impacting shopping, wellness, and daily routines. Discover key behavioral shifts and opportunities for brands.

    9/2/25

    • Blog
    • Campaign Planning
    • Consumer insights and research
    • Data science
    • Merchandising
    • Market Intelligence
    • Trend Analysis
    • Pharmaceuticals
  • After ONS retail sales delay, what data do retailers rely on?

    In the age of AI, using external, unstructured data is one way that retail firms can stand out.

    8/28/25

    • News
    • Trend Analysis
    • AI
    • Campaign Planning
    • Consumer insights and research
    • Demand Planning
    • Merchandising
    • Retail and Commerce