<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1003172278004933&amp;ev=PageView&amp;noscript=1">

Accenture

How Accenture Uses Quid to Power Data-Led Thought Leadership

In this webinar, Paul Merry from Accenture Research shares how his team leverages Quid to turn messy, unstructured data into precise, actionable insights that fuel thought leadership, product innovation, and customer experience design. Whether it's analyzing patents, blogs, or customer reviews, Quid serves as a discovery engine—helping Accenture find hidden signals, benchmark against competitors, and continually refine their hypotheses throughout the research process.

Key Takeaways

  • “Intuition at Superhuman Scale”: Quid enables Accenture to analyze complex, qualitative inputs like customer reviews and surface hidden patterns across thousands of data points.

  • From Noise to Signal: In a CX redesign project, Accenture used Quid to extract real customer pain points from noisy Trustpilot reviews—transforming unstructured complaints into clear competitive benchmarks.

  • Flexible and Iterative Research: Quid supports dynamic hypothesis testing—allowing teams to pivot as they uncover new themes, rather than being locked into a static research plan.

  • Visual Storytelling for Execs: Accenture restructured Quid’s outputs into digestible visuals like Sankey diagrams and benchmarking indexes to communicate findings across non-technical audiences.

  • A Launchpad for Deeper Research: Quid doesn’t just deliver answers—it sparks new questions. In this project, it led to follow-up ethnographic studies and usability research on outperforming peers.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
  • How Social Media Actually Affects AI Search Visibility (And What We Actually Know)

    How social media impacts AI search visibility, the role of content format, & strategies brands can employ for effective answer engine optimization (AEO).

    7/6/26

    • Blog
    • AI
    • AI Agents
    • Campaign Planning
    • Consumer insights and research
    • Competitive Intelligence
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Agencies
    • AEO
    • Agencies
    • Consumer Goods
    • Retail and Commerce
    • Technology and Software
  • Meet Our Q Agents: The Popular Videos Agent

    Discover how Quid's Popular Videos Q Agent analyzes high-performing videos to provide actionable insights for brands and content creators across social platforms.

    7/6/26

    • Blog
    • AI Agents
    • Consumer insights and research
    • Competitive Intelligence
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Agencies
  • The Fourth of July Has Layers. Which Ones Are Consumers Leaning Into?

    Explore how America's 250th anniversary is influencing consumer behavior this Fourth of July through celebration, commerce, history, and political discourse.

    7/2/26

    • Blog
    • Agencies
    • Campaign Planning
    • Consumer insights and research
    • Demand Planning
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Agencies
    • Consulting
    • Consumer Goods
    • Retail and Commerce
  • [LIVE WEBINAR] What's New in Quid: Trends Leaderboard, Popular Videos Q Agent & MCP

    Discover Quid's latest innovations, including the Trends Leaderboard and Popular Videos Q Agent, to track trends and analyze content across platforms. Register now for insights.

    7/1/26

    • Webinar
    • Agencies
    • Trend Analysis
    • Merchandising
    • Market Intelligence
    • Consumer insights and research
    • Competitive Intelligence
    • Campaign Planning
    • Consumer Goods
    • Consulting
    • Agencies
    • Media and Entertainment
    • Retail and Commerce
    • Technology and Software
  • Why Grocery Lists Have Become a Window into Consumer Behavior

    Grocery lists reveal consumer behavior signals amid inflation, showing how financial pressures shape purchasing decisions and shopping habits.

    6/26/26

    • Blog
    • Campaign Planning
    • Consumer insights and research
    • Demand Planning
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Agencies
    • Consulting
    • Consumer Goods
    • Food and Beverage
    • Retail and Commerce
  • What Are AI Agents? A Guide for Your Business

    AI agents help businesses automate tasks, analyze data, and make smarter decisions. Learn how ai agents can support your team and drive results.

    6/24/26

    • Blog
    • AI Agents
    • AI
    • Campaign Planning
    • Market Intelligence
    • Agencies
    • Consulting
    • Retail and Commerce