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Accenture

How Accenture Uses Quid to Power Data-Led Thought Leadership

In this webinar, Paul Merry from Accenture Research shares how his team leverages Quid to turn messy, unstructured data into precise, actionable insights that fuel thought leadership, product innovation, and customer experience design. Whether it's analyzing patents, blogs, or customer reviews, Quid serves as a discovery engine—helping Accenture find hidden signals, benchmark against competitors, and continually refine their hypotheses throughout the research process.

Key Takeaways

  • “Intuition at Superhuman Scale”: Quid enables Accenture to analyze complex, qualitative inputs like customer reviews and surface hidden patterns across thousands of data points.

  • From Noise to Signal: In a CX redesign project, Accenture used Quid to extract real customer pain points from noisy Trustpilot reviews—transforming unstructured complaints into clear competitive benchmarks.

  • Flexible and Iterative Research: Quid supports dynamic hypothesis testing—allowing teams to pivot as they uncover new themes, rather than being locked into a static research plan.

  • Visual Storytelling for Execs: Accenture restructured Quid’s outputs into digestible visuals like Sankey diagrams and benchmarking indexes to communicate findings across non-technical audiences.

  • A Launchpad for Deeper Research: Quid doesn’t just deliver answers—it sparks new questions. In this project, it led to follow-up ethnographic studies and usability research on outperforming peers.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
  • [LIVE WEBINAR] How QUID + MarketBeam Turn Market Signals Into Governed Action

    Insights often lose momentum between the team that spots an opportunity and the teams responsible for acting on it. We’ll discuss where that handoff breaks down, why industry specific workflows matter as AI takes on more work, and how Quid and MarketBeam aim to connect discovery, execution, and measurement.

    10/28/26

    • Webinar
    • Cross-Industry
  • Q Agent Spotlight: The Food Product Concepts Agent

    Quid's Food Product Concepts Agent turns any food concept into a structured innovation report: cultural drivers, friction points, emerging ingredients, fully formed product concepts, and more.

    10/7/26

    • Blog
    • Product Innovation
    • R&D
    • Consumer insights and research
    • Consumer Goods
  • How Can Agentic AI Improve Market Intelligence?

    Discover how agentic AI transforms market intelligence by automating research workflows, enabling faster insights, and enhancing strategic decision-making.

    10/5/26

    • Blog
    • AI
    • AI Agents
    • Market Intelligence
    • Cross-Industry
    • Consulting
    • Agencies
  • What Actually Moves During Spooky Season and What Just Gets Clicks?

    Halloween attention and Halloween buying are not the same conversation. Which consumer trends signal purchase intent, and why shopping starts before October.

    10/2/26

    • Blog
    • Marketing
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Cross-Industry
    • Consumer Goods
  • What Halloween Reveals About Brands' Cultural Relevance

    Brand mentions in Halloween conversation don't prove cultural relevance. See how Quid separates brand-led visibility from real consumer participation.

    10/2/26

    • Blog
    • Campaign Planning
    • Consumer insights and research
    • Marketing
    • Merchandising
    • Trend Analysis
    • Cross-Industry
    • Retail and Commerce
    • Consumer Goods
  • [ON DEMAND] Anticipating the US Midterms and Their Impact on Global Policies

    Tracking the issues, partisan divides, and narratives shaping the 2026 midterm elections in the United States.

    9/30/26

    • Webinar
    • Cross-Industry
    • Government